Returns in the US:
We want you to luv what you get. So, Luv.it offers free global returns within 14 days of delivery on all items, with the exception of intimates, fine jewelry, and items listed as final sale - thanks for understanding.
All items must be returned unworn and undamaged, with original tags attached, and in the original packaging.
How to return an item:
If a pre-paid shipping label is included in your packaging: Simply attach the return label to the box and drop it in the mail (don't forget to include the item in the box). We'll let you know when your account has been refunded.
If no return label is included: Open Luv.it and find your order in your "Profile" tab and tap "Request Return" to request a pre-paid return label via email, then follow the steps above. You can also request a return label by emailing us at email@example.com or by contacting our suport team via the live chat in the app.
Your refund will be credited to the original form of payment method.
If you have any questions, please contact us at firstname.lastname@example.org or via the live chat in the app.